Two minutes · narrated
Watch one case go all the way through
The first minute is the citizen's side, filed and followed to the end. The second is how it was built and what was decided along the way. Nothing in it is a mock-up — every screen is this site, and the department's replies come from the demo controls on the case page.
Jump to a section
Minute one — the citizen
Minute two — the build
Then try the same thing yourself
Everything in the first minute is open to you. Sign in to the demo and file a case, take the department's side from the controls on the case page, then answer the question as the citizen and watch the case reopen with its history intact.
Or skip the website entirely and +91 79 7141 4123 — the line answers around the clock and files a case while you are still talking. Dial it with the +91; it is a landline number.
Prefer the file? It is a 19 MB MP4 — 1920×1080, one minute fifty-six, hosted alongside the rest of this prototype.